Shipping policy

 

Last Updated: 7/27/2025

At Senti, we believe the experience of shopping luxury fragrance products should be just as delightful as using them. That’s why we take great care to ensure your order is processed promptly and delivered safely to your doorstep. Please review our detailed shipping policy below.

Order Processing

Once your order is placed on our website, it undergoes a swift and secure processing phase:

  • Processing Time: Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Order Confirmation: Upon successful checkout, you will receive an email or SMS confirmation of your order, followed by a notification once your order has been shipped.

Domestic Shipping (Pakistan)

We currently offer nationwide shipping within Pakistan. Here’s what to expect:

  • Delivery Time:
    Delivery typically takes between 2 to 5 working days, depending on your location. Major cities usually receive orders faster, while remote areas may take slightly longer.

  • Shipping Charges:
    We are proud to offer 100% free shipping across Pakistan. There are no additional fees or hidden charges—your total at checkout is what you pay.

  • Courier Partners:
    To ensure timely and secure delivery, we ship all orders via reliable and trusted courier services, known for their speed and handling care.

  • Delivery Tracking:
    Once your order has been dispatched, you will receive a tracking number via SMS or email (if available), allowing you to follow your package in real time.

Packaging & Handling

All Senti products are carefully packed in secure, tamper-proof packaging to ensure they reach you in perfect condition. Whether you're ordering for yourself or as a gift, we treat each order with utmost care.

Shipping Delays & Exceptions

While we strive to deliver every order on time, certain factors beyond our control may occasionally cause delays. These may include:

  • Weather disruptions

  • Logistic partner delays

  • Remote or hard-to-access delivery areas

  • National holidays or strikes

If your order is delayed for any reason, our team will proactively notify you and keep you updated.

Need Help?

If you have any questions regarding your order, shipping times, or tracking status, feel free to reach out to our support team:

  • Phone/WhatsApp: 0336-5997077

  • Email: sentiperfumes37@gmail.com

We’re here to assist you 7 days a week.

Thank you for shopping with Senti — where elegance begins with the unboxing.